Quality Policy
The main highlight of our service is the stress on quality of deliverables. Through a tried-and-tested process perfected over 6 years, starting from the recruitment process and spanning all the way upto the pre-delivery quality control stage, we ensure that the end product - the content - is of consistently high quality.
The quality policy is incorporated in every component of our operations:
The cornerstone of our entire content development process is a well-defined company-wide quality assurance process. Every action is guided by the objective of churning out the best content that fits your needs. Click the image below for a peek at the overall quality process that we call ContenQ.
Indeed it helps a lot that we are operating from Kerala, educationally the most advanced state of India, and also that we are located near the local educational hub. It helps us to screen more prospects and be a lot more selective with recruitment.
We follow a multi-stage selection process that involves screening for aptitude, attitude, qualifications, team-work, consistency, and so on. A final selection round spanning one week tests whether a subject expert can handle live project scenarios. This careful process ensures that your content projects get the best people available, which translates to best quality content for your projects.
The experts who triumph the recruitment process start their training with a course that orients them with general needs of customers like you, and internet-based teaching etiquette in general. Then a more specific training is given to equip them for your precise content needs.
"Content with a feel" - that's the ethos that we tend to nurture in our content teams, which is akin to the one that your target audience would be in. Comprehend the mindset and ways of the end user and you can connect with them through your content. That's the key to our ability to generate superior content for your customers.
